Landscaping From The Ground Up - San Jose, CA

She's friendly
Doesn't follow through
Called her because a neighbor had their yard done by her. They said she was easy to work with and the finished product looks good. I gave her a call. She came over, we told her we wanted something simple since we may be selling our house soon. All we wanted was some planting beds with irrigation and a lawn with sprinklers. She pushed us to use a landcape designer she recommended, stating that it's easier to compare bids that way, because it's an apples to apples comparison based on the same design.

So we hire the landscape designer and she does a a decent job, but took longer than I expected because she made suggestions I didn't like. It took 2 months and $650 to get plans in our hands that really are more than we needed. The landscape designer sends a copy of the plans to Lynne, who calls shortly thereafter to ask if we want a bid from her. I tell her yes, we do. She said to give her a few days. So I waited a week to give her some time to work up a bid. I called again and left a message and have heard nothing from her in 2 weeks.

I guess she's so busy, she doesn't want or need the work. The professional thing to do would have been to say that from the get-go that she wasn't interested. I would have spoken to other contractors that maybe would not have required that I use and expensive designer for a simple job.

I have contacted other landscape contractors and am currently waiting for bids.
Would you recommend this business to a friend? No

Overall rating:

Not rated