Premium Lawn Care Service - Fairfax Station, VA

none
horrific customer service
At 17:35 on the night of Monday 8.02.2010 my brother and I were delivering groceries and a prescription to my parents snowed-in residence. Truck #14 from Premium Lawn and Landscape was at the intersection of Grey Fox and Red Jacket, roughly 3 blocks from our destination. The driver said that he could not plow any further due to the hill but was waiting on a larger truck that could.

My brother parked his car at an adjacent cleared corner of the intersection. The plow driver informed my brother "you can park your car there and I'll plow right into it, or you can move it. Your choice" then called him a "moron" as he walked back to his truck. I said there was no need to be rude and he got in my face and said "I've been doing this for 30 hours, keep trying me buddy" and raised his fist to me.

Perhaps the worst part of this event is when I called the dispatch number listed on the side of the truck. A girl named Kelly answered, and when I explained the situation she told me QUOTE "He's probably just tired. I wouldn't worry about it".
Would you recommend this business to a friend? No

Service & support:		Management did NOT care that their employee threatened assault
Quality:		Management did NOT care that their employee threatened assault
Overall rating:		Poor