Custom Gardens

Business Details

50+ Years

experience

Emergency

services

Award-Winning Landscaping Services in Williamsburg, VA

Custom Gardens has been a trusted leader in full-service landscaping for over 50 years, serving residential and commercial clients across the Williamsburg, Yorktown, and Hampton Roads regions. Our expertise spans landscape design, installation, and maintenance, with a focus on creating sustainable outdoor retreats that resonate with clients' lifestyles. Our team of certified professionals, including landscape designers and registered technicians, brings decades of combined experience to every project. We are committed to quality through our Class A Virginia Contractor license and affiliations with organizations like the Virginia Nursery and Landscape Association.

Our dedication to community engagement and environmental stewardship is evident through initiatives like our involvement with the Virginia Living Museum and Chesapeake Bay Preservation projects. By combining innovative design with meticulous execution, we ensure each outdoor space maximizes property potential while adhering to budget constraints. Our industry recognition, including Clean Business Awards, underscores our commitment to excellence. With 16 full-time employees and specialized equipment, we deliver reliable, scalable solutions tailored to local landscapes.

Services

Garden Care Landscaping Design Hardscapes Landscape Maintenance Watergardens Project Coordination Environmental Solutions Drainage Services Outdoor Living Spaces Commercial Grounds Maintenance

Details

Year established: 1974

Highlights and features

50+ years of experience in Virginia Peninsula landscaping
In-house master craftsmen ensure precision installation
Class A Virginia Contractor license with Clean Business Awards
Certified Chesapeake Bay specialists for environmentally sensitive areas
Emergency storm response and drainage solutions

Associations and certifications

Virginia Nursery and Landscape Association (VNLA)
Certified Chesapeake Bay Landscape Professional (CBLP)

What people say

Beautiful results Professional staff Exceeded expectations Punctual service Expert drainage solutions

Website

Update Listing

Services

Landscaping Design

Our landscape design service creates custom master plans that maximize property potential while reflecting your personal style. Featuring 3D visualizations and site analysis, this service ensures cohesive outdoor spaces that balance aesthetics with functionality. Clients benefit from sustainable design solutions that enhance property value while adhering to local environmental regulations.

Hardscapes

Specializing in patios, walkways, and outdoor kitchens, our hardscape installations combine durability with aesthetic appeal. Using premium materials like natural stone and pavers, we create functional outdoor living spaces that withstand Virginia's climate. Each project includes expert grading and drainage planning to ensure long-term structural integrity.

Watergardens

We design and install eco-friendly water features including pondless water gardens and rain gardens. These systems incorporate natural filtration while providing aesthetic benefits. Our expertise in local hydrology ensures compliant installations that enhance property drainage and support sustainable water management practices.

Garden Maintenance

Our maintenance programs offer seasonal care including pruning, weeding, and mulching to keep properties looking immaculate year-round. Available in weekly, monthly, or quarterly plans, this service includes personalized attention to plant health and seasonal transitions. Clients also benefit from emergency storm response services when needed.

Drainage Solutions

We specialize in solving drainage issues through French drains, dry wells, and grading solutions tailored to local clay soil conditions. Our certified technicians assess site-specific challenges and implement cost-effective solutions that prevent water damage while improving land usability for residential and commercial properties.

People

Jonathan W. Herlong

Owner/Manager

With over 40 years in the industry, Jonathan founded Custom Gardens in 1974. A disabled veteran, he leads our team with a commitment to quality and community involvement.

Kristi

Landscape Designer

Certified professional with expertise in sustainable design and client-focused solutions. Specializes in creating detailed landscape plans that balance aesthetics with functionality for residential properties.

Questions

What areas do you serve?

We serve Williamsburg, Yorktown, Gloucester, Hampton Roads, and surrounding Virginia Peninsula communities for residential and commercial projects.

Do you handle emergency landscaping needs?

Yes, we offer emergency services for storm damage, flooding, and urgent drainage issues with rapid response across our service areas.

Are you certified for Chesapeake Bay area projects?

Yes, we have Certified Chesapeake Bay Landscape Professionals on staff for environmentally sensitive projects in protected coastal areas.

What payment methods do you accept?

We accept standard business payment methods. Please contact our office for specific billing questions or arrangements.

How long does installation take?

Project timelines vary by scope, but we complete most residential projects within 1-3 weeks while maintaining strict quality standards.

Do you offer maintenance contracts?

Yes, we provide customized maintenance plans with flexible scheduling options for both residential and commercial properties.

Reviews (7)

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Christapher Lang

Jun 19, 2022 Report

I am happy with the service, quality of work, and value that was provided in April 2021. To solve a drainage problem in my backyard, Custom Gardens installed a French drain and sump, graded the yard, and put down sod. One year later, and the solution is working great. My back yard now looks better than my front yard. Service: Yard drainage

Pat Hayes

Oct 31, 2021 Report

We used Custom Gardens for landscaping that we had done recently! They were very professional, had great design advice and are very nice people to work with. Their team worked nonstop to get our project completed in a timely manner. We will definitely use them for any future projects. We also just signed up for their Garden Care Service. I highly recommend them.

John Fasanella

Jun 24, 2021 Report

We've had several jobs done by Custom Gardens. They are always prompt and professional. They do beautiful work. We would highly recommend them for any landscaping job big or small.

Ken Powell

Jun 05, 2021 Report

We engaged Custom Gardens to renovate and convert our large front yard to indigenous plants and trees. They did an excellent job on schedule and on budget. In addition that they recommended modifications to our problematic drainage system and executed the modifications. I cannot say enough positive things about my experience with Custom Gardens. I Offer my highest recommendation for the job they did.

Marilyn Shea

Mar 23, 2021 Report

Custom Gardens did an outstanding job redesigning & replanting 2 of our large beds. We enjoyed working with Kristi & the entire work crew. It was a professional job from start to finish. We will certainly use Custom Gardens again when the need arises & recommend them without hesitation.

Churchwi

Feb 13, 2021 Report

We have used Custom Gardens for a major landscaping project and recently for mulching our yard, they did a good job on both. The workers who just did our mulch were pleasant to work with and they worked hard from the time they started in the morning until they finished, they didn't waste any time. We highly recommend CG for your landscaping needs.

Richard McCoy

Jan 31, 2021 Report

Wife and I needed some help pruning lots of shrubs. This company was responsive and sent out a 2-man crew that not only worked very hard for the day but paid attention to fine detail! Will definitely be using them again and highly recommend them to others. Yard looks beautiful again, thank you!